Terms and Conditions with Legal Disclaimer and Indemnities
Effective Date: June 21, 2025
DPI Investments ("DPI," "we," "us," or "our") provides Airbnb management services, including property management, guest communication, and booking optimization, as well as timeshare exit services on a retainer basis. By engaging our services, you ("Client," "you," or "your") agree to the following Terms and Conditions, Legal Disclaimer, and Indemnities ("Agreement"). Please read this Agreement carefully before using our services.
1. Scope of Services
Airbnb Management Services
DPI Investments offers professional management of Airbnb properties, which may include listing creation, pricing optimization, guest communication, cleaning coordination, and maintenance oversight. We act as an agent on behalf of the Client and do not own, lease, or control the properties managed.
Timeshare Exit Services
DPI Investments provides timeshare exit services, including consultation, negotiation, and legal coordination to assist Clients in terminating timeshare agreements. These services are provided on a retainer basis, with no guarantee of specific outcomes due to the complexity of timeshare contracts and varying legal requirements.
2. Client Responsibilities
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Accurate Information: You agree to provide accurate, complete, and up-to-date information regarding your property or timeshare, including ownership details, financial obligations, and any legal restrictions.
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Compliance with Laws: You are responsible for ensuring that your property or timeshare complies with all applicable local, state, and federal laws, including zoning regulations, tax obligations, and homeowners' association rules.
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Access and Authorization: You grant DPI Investments permission to access your property or timeshare records as necessary to perform our services, including listing properties on Airbnb or negotiating with timeshare companies.
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Payment: You agree to pay all fees, including retainers for timeshare exit services and management fees for Airbnb services, as outlined in your service agreement. Fees are non-refundable unless otherwise specified.
3. Legal Disclaimer
No Guarantee of Results
DPI Investments does not guarantee specific outcomes for either Airbnb management or timeshare exit services. Factors such as market conditions, guest behavior, timeshare company policies, or legal restrictions may impact results. We strive to provide professional and diligent services but cannot assure specific booking rates, revenue, or successful timeshare termination.
Third-Party Platforms
For Airbnb management, DPI Investments utilizes third-party platforms (e.g., Airbnb, Vrbo) that have their own terms of service, policies, and fees. We are not responsible for changes to these platforms’ policies, account suspensions, or disputes between you and the platform.
Timeshare Exit Risks
Timeshare exit services involve complex legal and financial considerations. DPI Investments is not a law firm and does not provide legal advice unless explicitly contracted through a licensed attorney. Outcomes depend on the specific terms of your timeshare agreement, and there is no guarantee of termination or financial recovery. You acknowledge that timeshare exit attempts may result in legal or financial consequences, including potential litigation or credit impacts.
No Warranty
All services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
4. Indemnities
You agree to indemnify, defend, and hold harmless DPI Investments, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to:
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Your breach of this Agreement or any misrepresentation made by you.
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Any violation of applicable laws, regulations, or third-party rights (e.g., Airbnb platform rules, timeshare contracts, or homeowners' association regulations).
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Any guest claims, property damage, or injuries occurring at your Airbnb property, including those arising from negligence, misrepresentation, or failure to maintain a safe environment.
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Any financial or legal consequences resulting from timeshare exit attempts, including disputes with timeshare companies or third parties.
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Any inaccurate or incomplete information provided by you.
DPI Investments will not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, or data, even if advised of the possibility of such damages.
5. Limitation of Liability
To the maximum extent permitted by law, DPI Investments’ total liability for any claims arising out of or related to this Agreement or our services shall not exceed the total fees paid by you to DPI Investments in the twelve (12) months preceding the claim. This limitation applies to all claims, whether based on contract, tort, or any other legal theory.
6. Termination
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By Client: You may terminate this Agreement by providing written notice to DPI Investments, subject to any outstanding fees or obligations.
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By DPI Investments: We reserve the right to terminate this Agreement or suspend services if you breach any terms, fail to make payments, or engage in conduct that we deem detrimental to our operations or reputation.
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Effect of Termination: Upon termination, you remain responsible for any outstanding fees or liabilities incurred prior to termination. For Airbnb management, we will cease managing your property and remove listings as appropriate. For timeshare exit services, termination may result in incomplete negotiations, and no refunds will be provided for retainers paid.
7. Confidentiality
DPI Investments will treat your personal and financial information as confidential and will not disclose it to third parties except as necessary to perform our services or as required by law. You agree not to disclose any proprietary information provided by DPI Investments, including pricing strategies or negotiation tactics.
8. Governing Law and Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes arising under this Agreement shall be resolved through binding arbitration in Delaware, conducted in accordance with the rules of the American Arbitration Association. Each party shall bear its own costs and attorneys’ fees, unless otherwise determined by the arbitrator.
9. Force Majeure
DPI Investments shall not be liable for any failure or delay in performing our services due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, platform outages, or third-party actions.
10. Amendments
DPI Investments reserves the right to modify this Agreement at any time. Updated terms will be communicated to you in writing or via our website. Continued use of our services constitutes acceptance of the revised terms.
11. Entire Agreement
This Agreement constitutes the entire understanding between you and DPI Investments and supersedes all prior agreements, whether written or oral, relating to the subject matter herein.
Contact Information
For questions or concerns regarding this Agreement, please contact us at: DPI Investments
Email: chris.dpi@yahoo.com
Att: Legal Department
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by this Agreement.